Pricing

1. Certain features of Inovo Internet Innovation B.V. or our affiliated websites require a paid subscription or the purchase of credits. Unused balances may not be redeemed for cash and cannot be refunded, except if it is required by applicable law. Unused credits will expire after three months.

2. We believe in the power of freedom and choice. Therefore all payments are one time and non-recurring.

3. All the rates are including VAT and other taxes by legal means, unless otherwise agreed.

4. The statutory cooling-off period laid down in Article 7:46c paragraph 1 DCC cannot be claimed for this Entertainment Service.

5. Payments can be in foreign currency equivalent. Your bank might charge you Foreign Exchange fees, depending on its terms and conditions.

Returns and Refunds at horizonsingles.com

You can cancel and return your order within 14 days, for any reason and without justification. Refunds are made, where possible, via the same payment method and usually take a few business days.

Contacts

To initiate the refund procedure, send an email to billing@horizonsingles.com

Terms

Refund must be made within 14 days of the initial order by sending an email to billing@horizonsingles.com In the event of abuse or fraud, we reserve the right to block the customer.

What is shown on my bank statement?

Inovo Internet Innovation B.V., a neutral payment reference, will appear on your bank or credit card statement.

NEVER will the name horizonsingles.com or any reference to chatting or flirting be mentioned on your bank or credit card statement.